Specialist Diploma in Dispensary Assistant Level 2.0
$70.00
per month for 3 total payments
Start with level 1.0 (https://oceanbirdacademy.co.zw/purchase/?plan=15822( DA level 1.0 transcript is needed when enrolling in this course)
Specialist Diploma in Dispensary Assistant (SDDA) — Upgrade
Course Overview
Elevate your pharmacy support career with this advanced, technology-driven upgrade program designed for modern clinical settings. This intensive course bridges the gap between foundational dispensing and senior operations, focusing heavily on cutting-edge Telehealth Platforms, advanced Pharmacy IT & Cybersecurity, and high-level Office Workflow Management. Graduates will emerge equipped to lead dispensary tech transitions, mitigate data risks, manage complex supplier logistics, and provide exceptional, boundary-safe remote patient support under pharmacist supervision.
- 📅 Duration: 3 Months (Intensive / Blended Learning)
- 🛡️ Core Focus: Telehealth, Pharmacy Information Systems, Downtime Contingencies, and Advanced Office Administration.
- ⚠️ Strict Entry Prerequisite: This is an upper-level professional upgrade program. Applicants must hold a recognized Diploma in Dispensary Assistant (or an equivalent foundational DA qualification) to be eligible for enrollment.
Alma Ngwenya
Author
Pharmacy Software & Electronic Prescription
Introduction to Pharmacy Software
Lesson 1 of 6 within section Pharmacy Software & Electronic Prescription.
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Electronic Prescription Basics
Lesson 2 of 6 within section Pharmacy Software & Electronic Prescription.
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Core Features of Pharmacy Software
Lesson 3 of 6 within section Pharmacy Software & Electronic Prescription.
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Workflow in Electronic Prescribing
Lesson 4 of 6 within section Pharmacy Software & Electronic Prescription.
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Risks & Safeguards in Pharmacy Software
Lesson 5 of 6 within section Pharmacy Software & Electronic Prescription.
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Pharmacy Software & Electronic Prescription
Lesson 6 of 6 within section Pharmacy Software & Electronic Prescription.
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Digital Health & IT for Dispensary Assistants
Introduction to Digital Health
Lesson 1 of 9 within section Digital Health & IT for Dispensary Assistants.
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AI in Pharmacy Data Management.
Lesson 2 of 9 within section Digital Health & IT for Dispensary Assistants.
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Pharmacy Software Systems
Lesson 3 of 9 within section Digital Health & IT for Dispensary Assistants.
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Electronic Prescription Workflows
Lesson 4 of 9 within section Digital Health & IT for Dispensary Assistants.
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Lesson 5 of 9 within section Digital Health & IT for Dispensary Assistants.
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Cybersecurity & Data Privacy
Lesson 6 of 9 within section Digital Health & IT for Dispensary Assistants.
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Integration of IT in Dispensary Operations
Lesson 7 of 9 within section Digital Health & IT for Dispensary Assistants.
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Digital Health Challenges & Solutions
Lesson 8 of 9 within section Digital Health & IT for Dispensary Assistants.
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Future of Digital Health in Pharmacy
Lesson 9 of 9 within section Digital Health & IT for Dispensary Assistants.
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Telehealth & Remote Care
Lecture: Telehealth & Remote Care for Dispensary Assistants
Lesson 1 of 9 within section Telehealth & Remote Care.
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Lecture: Digital Health Systems for Dispensary Assistants
Lesson 2 of 9 within section Telehealth & Remote Care.
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Lecture: Pharmacy IT Software & E‑Prescriptions
Lesson 3 of 9 within section Telehealth & Remote Care.
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Digital Health & Telehealth Integration for Dispensary Assistants
Lesson 4 of 9 within section Telehealth & Remote Care.
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Database Navigation & Profile Management
Lesson 5 of 9 within section Telehealth & Remote Care.
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Electronic Prescribing (e-Rx) Workflows
Lesson 6 of 9 within section Telehealth & Remote Care.
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Practical Lab — PIS Data Entry & Verification
Lesson 7 of 9 within section Telehealth & Remote Care.
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Principles of Confidentiality in a Digital Space
Lesson 8 of 9 within section Telehealth & Remote Care.
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Data Integrity & Version Control
Lesson 9 of 9 within section Telehealth & Remote Care.
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MONTH 2 (REVISED)-Pharmacy Etiquette, Communication, Grooming & Professionalism
Professional Grooming, Dress Codes & Personal Branding
Lesson 1 of 5 within section MONTH 2 (REVISED)-Pharmacy Etiquette, Communication, Grooming & Professionalism.
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Verbal Communication, Active Listening & Patient Interviewing Techniques
Lesson 2 of 5 within section MONTH 2 (REVISED)-Pharmacy Etiquette, Communication, Grooming & Professionalism.
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Handling Difficult Encounters, Impatient Callers & Crisis De-escalation
Lesson 3 of 5 within section MONTH 2 (REVISED)-Pharmacy Etiquette, Communication, Grooming & Professionalism.
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Remote Patient Identity Verification & Triage
Lesson 4 of 5 within section MONTH 2 (REVISED)-Pharmacy Etiquette, Communication, Grooming & Professionalism.
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Advanced Clinical Communication & The Teach-Back Method
Lesson 5 of 5 within section MONTH 2 (REVISED)-Pharmacy Etiquette, Communication, Grooming & Professionalism.
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Practical Field Assignment: Real-World Dispensary Infrastructure Audit
Practical Field Assignment: Real-World Dispensary Infrastructure Audit
Lesson 1 of 1 within section Practical Field Assignment: Real-World Dispensary Infrastructure Audit.
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Understanding Compounding & Dispensing
Lecture: Compounding & Dispensing (For Dispensary Assistants Only)
Lesson 1 of 2 within section Understanding Compounding & Dispensing.
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Conclusion Lecture: Compounding & Dispensing for Dispensary Assistants
Lesson 2 of 2 within section Understanding Compounding & Dispensing.
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Leadership and Supervision
Lecture: Leadership & Supervision for Dispensary Assistants
Lesson 1 of 3 within section Leadership and Supervision.
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Lecture: Leadership & Supervision — Conclusion
Lesson 2 of 3 within section Leadership and Supervision.
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Architecture of a Digital Dispensary
Lesson 3 of 3 within section Leadership and Supervision.
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Final Assessment
Lesson 1 of 1 within section Final Assessment.
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