Ocean Bird Foundation International

3-Day Refund Policy for Online Courses

🕒 Eligibility Window

Participants are eligible to request a full refund(less 10%) within 3 calendar days of course purchase or enrollment, provided they have not accessed the course content.

📋 Refund Request Procedure

To initiate a refund:

• Submit a written request via email to admin@oceanbirdacademy.co.zw within the 3-day window.
• Include your full name, course title, pop, date of purchase, and reason for refund.
• Our team will acknowledge your request within 48 hours and process eligible refunds within 5 business days.

❌ Exceptions

Refunds will not be granted if:

• More than 10% of the course has been accessed or completed.
• The refund request is made after the 3-day period.
• The course was purchased as part of a bundle or promotional offer marked non-refundable.

💬 Discretion Clause

Ocean Bird Foundation International reserves the right to evaluate exceptions on a case-by-case basis, especially in circumstances of technical issues or extenuating situations.

✅ Commitment to Quality

We’re committed to delivering transformational education. If you have feedback or face any issues, our support team is always ready to assist.